I got up one cold morning, even without taking bath, I walked into my office. Ruffled hair, rugged beard, and a lost mind. When I left my previous company, also a call center, I thought that, I would never step into a call center again. But, the first interview which I went, after leaving my company, was a call center, and so was my last interview. I met a lot of people, with various reasons, with them for working in this industry, I one thing which I was relived about was that, they were all my kins in their reasons. Only a few weeks in this industry, I have come to know the psychology of this industry, though I have never attended a psychological class, nor have I read a book on this topic. There are people have learnt philosophy, but I have never heard a thoughtful words from their mouths. I have met engineers, but they look broken, I have met people who were trained to cook, but when I meet them, I wonder how they were cooked. Uncooked of course. And I have met men who apart from their physical features bear no resemblance to men. They do not even bear feminine features. They are those poor creatures, who have lost their minds and have completely drained themselves in eunuchs like behavior, that they find disgusting, if that’s the appropriate word to be used.
They are poets, who if published would be charged for plagiarism. They quote ghalib, and Jim Morrison, as good as they quote a language filled with nothing but, vulgarity. The cups of coffee and tea, and the buts of cigarettes are the most common object that one can see. Drowsy eyed cab drivers, garrulous transport administrators. If in one corner you come across a person whose mom delivered him on the golden bridge California, in another corner you’ll most likely meet a person, who takes bath in the Thames. Women who have already laid eggs in the home, but are so desperate beings that they experience with a new person every day, if I am exaggerating.
Twisting tongues to get shred off ones mother tongue influence in the language. Learning new terms, practicing names of the cities and their states, and knowing the culture of America, to serve them better. This is what one learns in something called pre- process, after the successful completion of which, one starts off with the actual product training, or what here it is called as the process training.
