It’s been three weeks since I have started working, after weeks of boring training. My time table has since changed, I sleep when people around me are awake, and I work, when people come back from theirs. My shift timings are changing back and forth. I am not the same person, I used to be. It’s been days, since I have talked to anybody in my house. I never thought that I will come into this condition. And I am now determined to pursue my course, no matter what. I have planned to pay in installments; in this way I would be able to complete this course. I met my team leader, stern face, serious looking person, I don’t know much about him, but there is time for that. I got an appreciation call twice, once when I gave wrong information to a customer, and once when I really resolved her problem. Thinks are going smoothly till now. A lot of people of my batch have left the company. Some, had diarrhea, and some malaria, ha ha ha. Joking, some have got good opportunities in some other industry, and a good pay. This is the biggest demerit in this industry, attrition. In every ten people who are selected three leave the companies in the first few weeks, and by the end two months there are only three or four who are left out. I miss a lot of things, my prayers, my books, news, television, friends, in fact there are very few things which I don’t miss.
January 19, 2008
Team. I am in team
Posted by callcenterdairy under Uncategorized | Tags: blog, call center, diarrhea, miss, outsourcing, team leader |Leave a Comment